What You’ll Learn

• What is the information that needs to be obtained (and documented) up front regardless of the type of investigation
• What questions must be asked to determine what type of investigation is triggered
• What steps to take depending on the response

What You’ll Get

• A Tool to use to ensure all required information needed to make the determination of the next steps is obtained up front
• A Tool to walk you through when Reg E applies vs the NACHA rules vs UCC rules vs SAR rules, etc.

Presenters:

Jennifer Cliber Smith, CRCM, Compliance Anchor Director

Kari Kronberg, AAP, AFPP, APRP, NCP, Director of Education, PaymentsFirst

WHO SHOULD ATTEND: Compliance Officers, Mortgage and Commercial Loan Compliance Personnel, Loan Officers, Loan Operations Staff, Training Officers